{"id":1080,"date":"2025-03-20T16:36:56","date_gmt":"2025-03-20T16:36:56","guid":{"rendered":"https:\/\/web.urbanweb.tech\/jovicar\/privacy-policy\/"},"modified":"2025-08-14T17:21:51","modified_gmt":"2025-08-14T17:21:51","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/jovicar.pt\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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POLICIES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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For us, your privacy is a serious matter. Here you can learn all about the protection of privacy and personal data of our customers and users of our services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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WHAT PERSONAL DATA DO WE COLLECT?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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DATA CATEGORIES<\/th>\nEXAMPLES<\/th>\n<\/tr>\n
Identification<\/td>\nName, Tax Identification Number, Address, Date of Birth, Marital Status<\/td>\n<\/tr>\n
Contact<\/td>\nPhone number and Email<\/td>\n<\/tr>\n
Profile and Interests<\/td>\nServices and products purchased, visit frequency, visit dates, technical history, etc.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?<\/p>

WHY DO WE COLLECT THIS DATA?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\u2022 Consent
When we have your prior and express consent in writing, either on paper or online.<\/p>

\u2022 During the term of a service provision contract
When the processing of personal data is necessary for the signing, execution, and management of the service provision contract.<\/p>

\u2022 Compliance with a legal obligation
When the processing of personal data is necessary to comply with a legal obligation to which Jovicar is subject, either directly or indirectly (by virtue of the service provision contract with the client).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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WHAT DO WE DO WITH PERSONAL DATA?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Personal data may be used for service billing; marketing campaign promotion; defining consumer profiles; optimizing the customer experience; and adapting and developing new products or services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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HOW LONG DO WE STORE PERSONAL DATA?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\u2022 Data required for compliance with legal obligations
Will be kept for the legally required period (for example, Tax Authority \u2013 12 years).<\/p>

\u2022 Other data
Will be kept only for the period of time necessary to fulfill the defined purpose or, as applicable, until you exercise your right to object, your right to be forgotten, or withdraw your consent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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HOW CAN YOU ACCESS THE PERSONAL DATA WE HOLD?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\tYou may request access to your personal data at any time by submitting a written request to the address geral.jovicar@sapo.pt<\/a> and we will respond within a maximum of 30 days. You can also consult our privacy policy at any time online at https:\/\/jovicar.pt\/en\/privacy-policy\/<\/a>. We are committed to complete transparency and will not hide information in fine print.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\u2022 Right of Access
Right to obtain confirmation of which of your personal data is being processed and information about it, such as the purposes of processing, retention periods, and more.<\/p>

\u2022 Right to Rectification
Right to request the correction of your personal data that is inaccurate or to request that incomplete personal data be completed.<\/p>

\u2022 Right to Erasure or to be Forgotten
Right to have your personal data erased, provided there are no valid grounds\u2014particularly legal ones\u2014for its retention (for example, legal obligations imposed by the Tax Authority or the Courts).

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\u2022 Right to Data Portability
Right to receive the data you have provided in a commonly used digital format or to request the direct transfer of your data to another entity.<\/p>

\u2022 Right to Object
Right to object to or withdraw your consent, at any time, to data processing, provided there are no valid grounds\u2014particularly legal ones\u2014for its retention (for example, legal obligations imposed by the Tax Authority or the Courts).<\/p>

\u2022 Right to Restriction
Right to request the restriction of the processing of your personal data, either by suspending the processing or by limiting the scope of processing to certain categories of data or processing purposes, provided there are no valid grounds\u2014particularly legal ones\u2014for its retention (for example, legal obligations imposed by the Tax Authority or the Courts).<\/p>

\u2022 Right Not to Be Subject to Automated Decision-Making
Right not to be subject to decisions made solely on the basis of data processing carried out by a computer program intended to evaluate certain characteristics of the data subject, provided there are no valid grounds\u2014particularly legal ones\u2014for its retention (for example, legal obligations imposed by the Tax Authority or the Courts).<\/p>

\u2022 Right to Lodge a Complaint
Right to file a complaint with Jovicar and\/or the supervisory authority (CNPD) using the following contacts:
Address: Rua de S\u00e3o Bento No. 148-3\u00ba, 1200-821 Lisboa
Tel.: +351 213928400 \u2013 Fax: +351 213976832
Email: geral@cnpd.pt<\/p>

\u2022 Right to Notification
Right to be notified by the controller of personal data in situations where there has been a rectification or erasure of data, or a personal data breach posing a high risk to personal rights and freedoms, unless this proves to be impossible or entails a disproportionate effort.<\/p>

Exercising your rights
The exercise of your rights can be requested at any time by submitting a written request to geral.jovicar@sapo.pt.
We will always respond within a maximum of 30 days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

POLICIES For us, your privacy is a serious matter. Here you can learn all about the protection of privacy and personal data of our customers and users of our services. WHAT PERSONAL DATA DO WE COLLECT? DATA CATEGORIES EXAMPLES Identification Name, Tax Identification Number, Address, Date of Birth, Marital Status Contact Phone number and Email […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1080","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jovicar.pt\/en\/wp-json\/wp\/v2\/pages\/1080","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jovicar.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jovicar.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jovicar.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jovicar.pt\/en\/wp-json\/wp\/v2\/comments?post=1080"}],"version-history":[{"count":0,"href":"https:\/\/jovicar.pt\/en\/wp-json\/wp\/v2\/pages\/1080\/revisions"}],"wp:attachment":[{"href":"https:\/\/jovicar.pt\/en\/wp-json\/wp\/v2\/media?parent=1080"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}